Privacy Policy

Empire Pest Control Ltd Privacy Policy

We’ve made some changes to our Privacy Policy. As part of our ongoing commitment to data transparency and protection, we have included changes in support of the upcoming General Data Protection Regulation (GDPR).

Empire Pest Control Ltd take your privacy seriously. Please be assured that we will safeguard any information that you provide and will never release your personal details to other companies without your express permission.

This privacy policy explains how Empire Pest Control Ltd may collect information from you via our website and how that information may be used subsequently. If you have any queries in relation to this privacy policy, please email: [email protected].

By browsing and using our websites you agree to this policy governing your use of the website. If you do not accept this policy, you must not use our websites.

This policy applies only to this website and not to other websites to which we provide links. We also enter into agreements with commercial partners whose websites may be co-branded or framed by us and which you may visit directly through our website. These websites are not subject to our privacy policy. You are advised to read the privacy policy of such other websites.

We may change our privacy policy from time to time without notification and you should regularly review this policy when you visit our site.

COLLECTION OF INFORMATION
In order to provide the services you want, and to allow you to experience a more personalised service when you revisit us, we need to know your interests. We find these out by asking you, by reading your comments and by looking at which are the most popular areas of our sites.

COLLECTION OF PERSONAL INFORMATION
We would like to use your registered details to contact you with relevant services. We will only collect personal information from you (such as name, address, telephone number, email address etc.) which you have provided voluntarily to us either by completing registration or enquiry forms or sending emails to us. Please do not submit your personal data to us if you do not wish us to collect it.

When you register with Empire Pest Control Ltd we may ask for the following details:

  • Your e-mail address
    • Your title
    • Your name
    • Your postcode
    • Your home/work telephone number
    • Your mobile telephone number
    • Your street/flat number
    • The region of the UK in which you live

Most of this information is entered into Empire Pest Control Ltd customer database.

COLLECTION OF OTHER INFORMATION
In addition to asking you to submit personal information, we may collect information about you automatically when you visit the site. The collection of information may involve the use of cookies and web beacons. A web beacon is a small graphic image placed on a web page that is designed to allow us to monitor visitors to our site. A cookie is small text file that is placed on your computer’s hard drive by your web browser when you first visit our site. The cookie allows us to identify your computer and find out details about your last visit. Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you do receive cookies.

The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platforms, IP address, your browsing patterns and timings of browsing on our website and your geographical location.

Third-party companies may collect and use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please email [email protected].

USE OF YOUR INFORMATION

You agree that we may obtain, hold, correlate, merge and use your information (including personal information) for providing you with our services. These include (without limitation):

— Personalising your visits to improve our services to you

— To inform you about the latest changes to our services

— For any purpose required by law or regulation; and

— For accounting purposes

SHARING INFORMATION

WE MAY SUPPLY PERSONAL INFORMATION TO THIRD PARTIES
We reserve the right to access and to disclose personal information to comply with applicable laws and lawful government requests or requests by applicable regulatory bodies, to operate our systems properly or to protect either ourselves or our other users.

We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of Empire Pest Control Ltd.

You consent to the transfer of your personal information outside of the European Economic Area (which may not provide the same protection for such information as the United Kingdom provides) if the processing of your information involves such a transfer.

MONITORING EMAILS
We may monitor and keep records of email communications which you send to us and other communications with you in accordance with this policy and our other business interests.

SECURITY
We endeavours to protect the security of your personal information from unauthorised access or use by using Secure Sockets Layer 128-bit encryption.

EMAIL ALERT

In addition to our safeguards your personal information is protected in the UK by the Data Protection Act. This provides that the information which we hold about you should be processed fairly and lawfully and should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. Please help us to keep your personal information accurate.

MORE INFORMATION
For more information on the Data Protection Act and the Information Commissioner please see www.informationcommissioner.gov.uk

CHANGING OR ACCESSING YOUR INFORMATION
You can inspect your personal details at any time and modify them via [email protected], this includes changing whether or not you wish to receive information from Empire Pest Control Ltd. If you wish to review or receive copies of the personal information we hold about you, or have any other queries please email [email protected] of your request.